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Questions about AMS Mobile

Questions about Chat Functions

Questions about Church Teaching

Questions about Contact List Functions

Questions about Editing My Profile

Questions about Login and other Technical Problems

Questions about Member Center

Questions about Member Status

Questions about Messaging Center

Questions about Photos

Questions about Registering as a Member

Questions about Search Functions

Questions about Trips and Cruises

Questions about AMS Mobile

• How do I send a text message to another member?
• Is there any charge when I use the AMS Mobile service to contact another member?
• Can I use AMS Mobile to talk to a member?

Questions about Chat Functions

• Why does the page seem to reload and make a clicking sound every 30 seconds?
• Is there a way to save the text of chats?
• When I try to use the chat feature, I get a message that says, “There is a user with nickname…”
• I click on the `Chat` button, but nothing happens -- what is wrong?
• How do I post a chat message?
• How do I invite someone to chat?

Questions about Church Teaching

• What does the Church teach about abortion?
• What does the Church teach on contraception?
• What does the Church teach about papal authority?
• What does the Church teach about confession?
• What is Church teaching on marriage?
• Isn't Natural Family Planning (NFP) a form of contraception?

Questions about Contact List Functions

• How do I save a contact for later and how do I find it?
• How do I use the “Who Can Contact Me” form?

Questions about Editing My Profile

• How do I fill in or change my profile?

Questions about Login and other Technical Problems

• It says I don't have session cookies enabled. What do I do?
• Norton Personal Firewall is blocking me from logging in and editing. What do I do?
• I have to login multiple times before it lets me in!
• I'm trying to edit my profile, but the system doesn't save the changes and immediately logs me out, why?

Questions about Member Center

• Can I get a new ID number so that there's no indication I've been a long-time member? Is there a way I can appear in searches for newer members?
• How do we know when someone last logged in?
• How do I post a photo?
• Why am I not receiving notification emails when I have new messages on AMS?
• How do I change my e-mail address or password?

Questions about Member Status

• How do I change my password or e-mail address?
• What is the difference between 'active', 'inactive' and cancelled status?
• How do I change my status?
• I recently got engaged/married to another member. How do I submit my success story?

Questions about Messaging Center

• Why is the time stamp on messages off by several hours?
• Does the site have a spelling checker I can use when filling out my profile and composing messages?
• Why don`t I get message notifications?
• I received a notification of a new message, but I don’t see it in my mailbox.
• How do I send a message?
• What is my 'Contact List'?
• What is 'Save to Drafts'?
• What are my 'Message Folders'?
• What are the various message reply options?

Questions about Photos

• How do I post my photo?
• How do I post more photos to my profile?
• I'm having trouble scanning or posting my profile picture.
• Can I improve how my profile photo looks?
• Why can’t I see any photos when I click on the “More Photos” link?

Questions about Registering as a Member

• Does signing up with Ave Maria Singles give me access to Solteros del Ave María?
• Would an older person have success finding someone on your service?
• Can I purchase a gift membership?
• How much does it cost?
• Are there any discounts?
• What payment methods are available?
• Do you allow refunds if not satisfied?
• Can I allow someone else to use my account to see how they like it or can I transfer it to someone else?

Questions about Search Functions

• Why can't we see the most recent date a member actually used the site?
• Why aren't the profiles of members using the block feature prevented from showing up in searches?
• What is the 'Default Search'?
• How do I make a search?
• Is there a way to search for members of an ethnic group?
• Why do some of the profiles in the search results ask me to “make an exception” when I’ve never been married?
• How do I remove the profiles of members I’m not interested in so they don’t appear in my future searches?
• In the search by region, what states are included in each region?

Questions about Trips and Cruises

• Why the extra 3% charge for online transactions?